Surya303 Terms and Conditions — Official Malaysia Platform Terms of Use

Welcome to surya303, an online gaming platform operating in Malaysia and Southeast Asia. This Terms and Conditions document ("Agreement") constitutes a legally binding contract between you ("Member" or "User") and surya303 ("Company", "We").

By accessing, registering, or using any part of the surya303 platform, you acknowledge that you have read, understood, and agreed to be bound by all terms in this document as well as our Privacy Policy and Responsible Gaming Policy, which form part of this agreement.

If you disagree with any part of these terms, you are not permitted to use the surya303 platform. Continued use following any amendment to the terms constitutes acceptance of the revised terms.

To access the full services of surya303, you are required to register an account by providing accurate and complete personal information. Required details include your full name, date of birth, mobile number, and a valid email address.

Identity Verification (KYC): surya303 requires identity verification for all accounts. You are required to submit a valid identification document (MyKad or passport) and proof of current address for anti-money laundering (AML) compliance purposes.

One Account Per Individual: Each user is only permitted to hold one (1) account. Opening multiple accounts under the same or different identities is strictly prohibited. surya303 reserves the right to close all duplicate accounts and forfeit any existing balances.

• Your account password must be kept confidential — do not share it with anyone.
• You are solely responsible for all activities that occur within your account.
• Notify us immediately if you suspect unauthorised access to your account.
• Registration information must always be kept up to date and accurate.

Surya303 supports a variety of local payment methods to facilitate your financial transactions. All deposits and withdrawals are processed through secure, encrypted channels.

Accepted Payment Methods: Internet banking transfers (Maybank2u, CIMB Clicks, RHB Online, Hong Leong Connect), Touch 'n Go eWallet, Boost, and GrabPay. Minimum deposit is RM30 and maximum depends on your account limit.

Processing Times: Deposits are processed within 1–5 minutes. Withdrawals to local banks take 15 minutes to 2 hours; withdrawals to e-wallets are typically completed within 5–30 minutes.

• Surya303 does not charge any processing fees for standard deposits and withdrawals
• Any active bonus that has not met the rollover requirement will be forfeited if a withdrawal is made
• Daily and monthly withdrawal limits are set according to the account's VIP level.
• We reserve the right to request additional documents to verify withdrawals exceeding a specified amount.

Surya303 offers a wide range of bonuses and promotions to our members. All promotional offers are subject to the specific terms and conditions stated in each respective promotion.

Rollover Requirements: All bonuses received must meet the stated rollover requirements before wins from those bonuses can be withdrawn. Rollover rates and validity periods vary by promotion type.

One Active Bonus: Only one primary bonus may be active at a time. However, weekly cashback and VIP rebates may run concurrently as they are calculated separately.

• Bonuses may only be used within the surya303 platform and are non-transferable.
• Surya303 reserves the right to withdraw or modify any promotional offer at any time
• Bonus abuse, including opening multiple accounts to claim bonuses, will result in cancellation of all bonuses and account closure
• The VIP Programme operates automatically based on your cumulative wagering amount

All games offered at surya303 use a Random Number Generator (RNG) independently certified to ensure fairness and transparency in every game.

In the event of a technical issue such as internet disconnection, server failure, or power outage during a game session, surya303 will use saved system records to determine the valid outcome. Results recorded in the surya303 system are final.

• Game results announced by the surya303 system are final and cannot be disputed.
• The use of automated software, bots, or assistive tools that provide an unfair advantage is strictly prohibited
• Any attempt to exploit software bugs must be reported to us and not used for personal gain

As a surya303 member, you agree to use our platform responsibly and in compliance with all local laws applicable to you.

You confirm that you are the sole and legitimate owner of all funds deposited into your surya303 account, and that such funds are not derived from any illegal activity or money laundering.

• Using the platform for any fraudulent or deceptive activity is strictly prohibited.
• Sharing or selling your account to another party is strictly prohibited.
• Using offensive language or harassing other users in any chat function is strictly prohibited.
• Attempting to hack, modify, or interfere with the surya303 technical systems is strictly prohibited.
• You are responsible for ensuring that your use of surya303 is lawful in your jurisdiction.

All content on the surya303 platform, including but not limited to text, graphics, logos, icons, images, audio clips, digital downloads, and software, is the property of surya303 or its content providers and is protected by Malaysia and international copyright law.

You may not copy, distribute, modify, display, or use any surya303 content for commercial purposes without our prior written consent. The "surya303" trademark and associated logos are the exclusive property of the Company.

Surya303 takes your privacy seriously. The collection, use, and protection of your personal data is governed by our detailed Privacy Policy, which forms part of this agreement.

Your data is collected for identity verification, transaction processing, account maintenance, legal compliance, and service improvement purposes. All data is stored on secure servers with 256-bit SSL encryption.

You have the right to access, correct, or request deletion of your personal data, subject to applicable legal compliance requirements. Contact our support team for any data privacy enquiries.

Surya303 reserves the right to suspend, restrict, or close any account without prior notice if there is evidence or reasonable suspicion of the following activities:

• Fraud, money laundering, or other illegal activities
• Holding multiple accounts or misuse of identity
• Bonus abuse or promotion exploitation
• Use of automated software or game manipulation tools
• Providing false information during registration or KYC verification
• Breach of any provision of these Terms and Conditions

You may also voluntarily close your account at any time by contacting our customer support team. Voluntary closure is subject to the settlement of all pending transactions.

To the extent permitted by applicable law, surya303 is not liable for any indirect, consequential, special, or anticipated losses arising from the use of or inability to use our platform.

Surya303's maximum liability to you under any circumstances is limited to the total amount you have deposited within the thirty (30) days preceding the event giving rise to the claim.

Surya303 does not guarantee that the platform will operate without interruption or be error-free at all times. We reserve the right to carry out scheduled or emergency maintenance that may cause temporary service disruptions.

Should any dispute arise regarding the use of the surya303 platform, we encourage you to contact our customer support team first via live chat, available 24/7. Most issues can be resolved within 24 hours through this channel.

If a dispute cannot be resolved through customer support, it will be referred to surya303 management for detailed review. The final decision issued by surya303 management is binding for all matters relating to gameplay and platform transactions.

This agreement is governed and interpreted in accordance with applicable law. Any legal action arising from this agreement is subject to the relevant jurisdiction.

Surya303 reserves the right to modify, update, or replace any part of these Terms and Conditions at any time at our sole discretion. Amendments take effect immediately upon publication on the platform.

We will endeavour to notify members of significant changes via in-platform notices or registered email. However, it remains your responsibility to review this page periodically to stay informed of the latest terms.

For any enquiries regarding these Terms and Conditions, please contact the surya303 customer support team via live chat within the platform at any time.